These are the Terms and Conditions of Sale for all programs, apps, online courses and any other services (Services) sold by Polished Group Pty Ltd (ABN 87 618 940 677) trading as Thanks Universe ( we, us) on our website, https://thanksuniverse.net/ (Website). Please read these terms and conditions carefully, as they apply to all transactions between us and can only be waived or varied in writing signed by us. By proceeding with a purchase with us, you’re indicating to us that you’ve read, understood and agreed to enter into a binding agreement with us on these terms and conditions. If you have any questions or concerns about our terms and conditions, Services or Website, or any purchase you make through the Website, please don’t hesitate to get in touch with us.

Terms: All content in the Book, Course Information, Services and Website are subject to copyright and protected by copyright under the laws of Australia and through international treaties. Unless we say otherwise, all rights (including copyright) in the Services and website (including text, graphics, logos, button icons, video images, audio clips, code, scripts, design elements and interactive features) are owned or controlled by us and are reserved by us. You acknowledge and agree that all intellectual property rights owned by us or to which we are entitled before and after this Agreement will remain our sole property and that nothing in this Agreement transfers any ownership in our intellectual property rights to you. If you would like to share our website or social media content that’s freely available for re-use or is in the public domain, you are permitted to do so, as long as you attribute same to us and link back to our website. This includes images on our website and social media profiles, unless we explicitly cite a copyright notice indicating otherwise. If you’d like to share, re-publish or otherwise use our website or content in a way that you aren’t expressly authorised to do by these terms, please don’t hesitate to get in touch with us. You are expressly prohibited from producing, publishing, or otherwise distributing any of the Intellectual Property (such as our course content), save as to any licence of the Intellectual Property or part thereof granted under this Agreement. Information is correct at the time of publishing.

ADVICE, INFORMATION AND INSTRUCTIONAL VIDEOS We may give you advice, recommendations, information, instruction or assistance in relation to the Services and in material provided to you through the Services, believing it to be accurate, appropriate and reliable at the time but we don’t give any warranty of accuracy, appropriateness or reliability. The information, advice and instruction we give are general in nature and is not intended to constitute or substitute for professional or medical advice. You should seek appropriate professional advice suitable for your personal circumstances if necessary. We won’t accept any liability or responsibility (including liability for negligence) for any loss suffered because of your or any other person’s reliance on information or advice we provide on our Website, unless otherwise required by law.

App Availability and Changes

The Services include access to a mobile application and digital platform. While we aim to provide reliable access, we do not guarantee uninterrupted availability of the app or Services. Access may be suspended, limited or interrupted due to maintenance, updates, system failures, third-party service outages, or circumstances beyond our control.

We reserve the right to modify, update, add to or remove features, content or functionality within the app or Services at any time without liability.

Device, Technology and Access Responsibility

You are responsible for ensuring your device, operating system, internet connection and software are compatible with the Services. We are not responsible for issues arising from device incompatibility, outdated software, internet connectivity issues, or third-party platforms including app stores.

Subscriptions, Billing and Renewals

Where Services are provided on a subscription basis:

Subscriptions automatically renew unless cancelled prior to the renewal date

Billing is processed via third-party payment providers or app stores

You are responsible for managing cancellations through the platform used to subscribe

Fees paid are non-refundable except where required by Australian Consumer Law

We do not provide refunds or credits for unused portions of a subscription period

Push Notifications

The Services may include push notifications sent to your device to support app functionality, reminders, prompts, updates or service-related communications.

You acknowledge that:

Push notifications are optional and can be enabled or disabled through your device settings

Delivery of notifications depends on third-party platforms and device permissions

We do not guarantee the timing, delivery or accuracy of notifications

We are not responsible for any loss, missed information or inconvenience resulting from delayed, undelivered or disabled notifications.

No Guaranteed Outcomes

You acknowledge that results, outcomes or benefits from using the Services vary between individuals. We do not guarantee any specific result, outcome, manifestation, improvement or personal change.

Emotional Responsibility

Some content may involve reflection, emotional awareness or mindset work. Participation is voluntary and undertaken at your own discretion. If you experience emotional distress or discomfort, you should stop using the Services and seek appropriate professional support.

Prohibited Use

In addition to existing restrictions, you must not:

Share account login details or allow third parties to access your account

Copy, scrape, reproduce or redistribute app content

Attempt to reverse engineer, interfere with or disrupt the app or Services

Use the Services in any unlawful or harmful manner

Governing Law

These Terms and Conditions, including these additional provisions, are governed by the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts of Queensland.

DISCLAIMER AND LIMITATION OF LIABILITY Except as set out above, to the maximum extent permitted by law, we exclude all terms, guarantees, warranties, representations or conditions which are not expressly stated in these terms and conditions. Please note that we will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable consumer guarantee to which you are entitled under the ACL), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Services, Website or these terms and conditions (including as a result of not being able to use or access the Services or Website), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise. We make the Services available to you, however you use the Services at your own risk. Everything in the Services is provided “as is” and “as available” – we don’t make any representations or warranties of any kind. If for any reason you are not a consumer of Services for the purposes of the Australian Consumer Law, we exclude all liability to you, however arising, including by negligence.

General Information Only

All content provided via the Thanks Universe website, app, programs and Services is for educational and informational purposes only.

No Medical, Health or Therapeutic Advice

We do not provide medical, psychological, psychiatric, therapeutic or allied health services. Content is not intended to diagnose, treat, cure or prevent any medical or mental health condition.

Not a Substitute for Professional Care

Information provided through the Services must not be relied upon as a substitute for professional advice. Always seek advice from a qualified health professional regarding any medical or mental health concerns. Do not delay or discontinue professional treatment based on content provided through the Services.

Personal Responsibility and Assumption of Risk

You participate in the Services voluntarily and at your own discretion. You are solely responsible for how you interpret and apply any information provided. Use of the Services is at your own risk.

Emotional Responses

Some content may evoke emotional responses. If you experience distress, discomfort or emotional overwhelm, you should stop using the Services and seek appropriate professional support.

No Guarantees

We make no guarantees regarding outcomes, healing, manifestations, financial results or personal change.

Limitation of Liability

To the maximum extent permitted by law, we disclaim liability for any loss or damage arising from your use of the Services.